By: JM Juran and Frank M Gryna
634 pages, Figs, tabs
This text covers such topics as: company-wide assessment of quality; quality improvement and cost reduction; quality planning and sales income; control of quality; developing a quality culture; designing for quality; supplier relations; and marketing, field performance and customer service.
There are currently no reviews for this product. Be the first to review this product!
Your orders support book donation projects
Your customer service is outstanding, and I'll definitely refer friends and colleagues to you. May all go well for your company.
Search and browse over 110,000 wildlife and science products
Multi-currency. Secure worldwide shipping
Wildlife, science and conservation since 1985