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Applying TQM to Product Design and Development

Handbook / Manual

Series: Quality and Reliability Series Volume: 46

By: Marvin A Moss

Marcel Dekker Inc.

Hardback | Dec 1995 | #110409 | ISBN: 0824796772
Availability: Usually dispatched within 6 days Details
NHBS Price: £120.00 $147/€135 approx

About this book

This practical guide covers all phases of the application of Total Quality Management (TQM) to product design and development - from initial concept to customer support, addressing critical questions such as: What is total quality and how is total quality managed in the real world? What does total quality cost? How is TQM useful in the computer and software industries? Who controls the quality of tangible products? Where do procedures and processes management and employee motivation come in?

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