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About this book
This hands-on, user-friendly reference introduces a unique, Deming-related approach to attaining ISO 9000 registration through a proven method-TAP PDSA (Train, Audit, and Plan Plan, Do, Study, Act), taking the reader sequentially from the beginning of a registration effort to life after registration.
Contents
TAP - the philosophy; the must knows; what you have to have; jump start; training, analysis and planning (TAP); registrar selection; measuremens; quality system documentation; life after registration.
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