Books  Reference  Organisational Management 

QS-9000 Implementation and Registration

Handbook / Manual

Series: Quality and Reliability Series Volume: 49

By: Gurmeet Naroola

252 pages, Figs, tabs

Marcel Dekker Inc.

Hardback | Dec 1997 | #110412 | ISBN: 0824798082
Availability: Usually dispatched within 6 days Details
NHBS Price: £66.99 $82/€77 approx

About this book

Focusing on the improvement of quality, customer satisfaction, and profitability, this unique reference provides a proven, step-by-step method for achieving QS-9000 registration economically and efficiently - TAP-PDSA (Train, Analyze, and Plan-Plan, Do, Study, Act).


Contents

TAP-PDSA - the engine; behind the wheel; put it in gear; step on the gas; the drive; driving between the lines; dealer selection; the owner's manual; on the road again.

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