By: Terry Hughes and T Williams
187 pages, Figs, tabs
Increasingly, contractors are introducing quality assurance systems into their organisations to provide a series of checks and controls on projects. However, a QA system is expensive to design and takes time to develop. This book provides a system for medium to large size contractors, and gives guidance on how to implement it. The new edition includes a new chapter on maintenance of the system and a further chapter on total quality management
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