By: R March and AG Woodside
228 pages, no illustrations
Consumers' planned behaviour is often very different to what is actually consumed. Consumer plans can relate to four behaviours: planned and done (deliberate strategies); planned and not done (unrealized strategies); unplanned and done (emergent strategies); and unplanned and not done (unused strategies). This book examines alternative theories and the empirical testing of how planning relates to doing. It considers touristspending, length of stay, attractions, destinations, accommodation and activities and looks at how marketing strategies affect consumer plans.
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Well pleased! Excellent service as usual. Would also like to mention how prompt delivery is.
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