Books  Sustainable Development  Economics, Business & Industry  Environmental Management in Industry 

In Pursuit of Quality: The Case Against ISO 9000

By: John Seddon

197 pages, Figs

Oak Tree Press

Hardback | Dec 1997 | #69745 | ISBN: 1860760422
Availability: Usually dispatched within 6 days Details
NHBS Price: £20.50 $27/€24 approx

About this book

John Seddon shows how the ISO standards are not only failing to deliver the improved quality they promise, but in most cases are actually damaging the companies that have implemented them.


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