Books  Sustainable Development  Economics, Business & Industry  Economics, Business & Industry: General 

Fundamentals of Total Quality Management

By: JJ Dahlgaard

Routledge

Paperback | Dec 2005 | #167843 | ISBN: 0748772936
Availability: Usually dispatched within 1-2 weeks Details
NHBS Price: £55.00 $70/€66 approx

About this book

The principles of Total Quality Management have proven to be invaluable to organizations in all sectors of business and commerce and to the individuals they comprise. Indeed many organizations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy.


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