By: JJ Dahlgaard
The principles of Total Quality Management have proven to be invaluable to organizations in all sectors of business and commerce and to the individuals they comprise. Indeed many organizations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy.
There are currently no reviews for this product. Be the first to review this product!
Your orders support book donation projects
I ordered a book from NHBS, it reached India within 7 days by standard shipping! Wonderful packing.
Search and browse over 110,000 wildlife and science products
Multi-currency. Secure worldwide shipping
Wildlife, science and conservation since 1985