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ISO 9001: 2000 - A Workbook for Service Organisations

Handbook / Manual

International Organization for Standardization (ISO)

Paperback | Dec 2006 | #177064 | ISBN: 9291372862
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NHBS Price: £42.00 $56/€48 approx

About this book

This Workbook presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformance to the ISO 9001:2000 standard, by professional service firms in developing countries. The Workbook provides an overview of ISO 9001:2000 as an international quality management framework; focuses on internal decisions, discussions and the planning needed in applying ISO 9001:2000 concept, and for creating the necessary quality management system in a small service firm.


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