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About this book
About this book
Sustainable consumer services for household markets - i.e. services that are offered to a consumer at the premises such as home delivery of organic food, appliance leasing, mobile laundry services or car pool schemes - are viewed by many as the way forward in reducing material consumption while turning a profit. Yet until now there has been little information to guide the development of such business models and practices and to develop ways to make service-based consumption models more attractive to consumers than object-ownership-based models. This book sheds light on the missing links of sustainable household service competitiveness by providing best-practice examples and surveys of consumer behaviour to show how such services can be provided cost-effectively and garner tremendous benefits for consumers and service providers, be they public, private or non-profit, as well as the environment.
Win - Win - Win? Ecologically, Socially and Economically Sound Services; Innovative Homeservice Examples and their Sustainability Effects; What Conditions the Demand for Sustainable Household Services?; Who Provides Homeservices?; Drivers and Hindrances of Sustainable Homeservices; Business Models and Service Development; Rediscovering Immaterial Pleasure; Bibliography, Index.
Minna Halme (Finland), Gabriele Hrauda (Austria), Christine Jasch, Jaap Kortman (The Netherlands), Helga Jonuschat (Germany), Michael Scharp (Germany), Daniela Velte (Spain) and Paula Trindade (Portugal)
192 pages, no illustrations
'This book represents state of the art knowledge about sustainable services. It provides rich and broad pictures of today's situation, a possible future and ways to get from one to the other' Journal of Cleaner Production