By: Anne Grodzins Lipow
This guide aims to help users rethink reference policies and work flow and learn new communication skills. Tips are also included for designing a dynamic virtual reference desk, considerations for planning work space, pre-scripted messages, and other library models that can make your day to day work faster and easier.
There are currently no reviews for this product. Be the first to review this product!
Your orders support book donation projects
I am not an easy shopper to please, but NHBS goes beyond my highest expectations in every way
Search and browse over 110,000 wildlife and science products
Multi-currency. Secure worldwide shipping
Wildlife, science and conservation since 1985