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By: T E Catanzaro
Written to follow Dr Catanzaro's "Building the Successful Veterinary Practice" series, this book relies on the team approach to veterinary healthcare. The "how to" format, complete with examples and concepts, is a primer for veterinarians in today's competitive society. The author's active clinicians offer options and alternatives to old habits in the form of workable solutions. The solutions are then tailored to specific practices and their unique needs.
The era of revenue generation- the front door must swing; The appointment book; Outpatient programs and procedures; Inpatient procedures; Marketing; Ancillary services; New technologies and emerging trends; Appendices: Programs; Protocols and Bundles; More Receptionist Scripts; More Resort Forms.
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